With a centralized remote support system, IT teams can easily connect to users' units remotely to resolve issues no matter what department they’re in or where they’re located. Centralized user management in Linux, Windows, and more can lead to faster troubleshooting and support for end users. With centralized IT management, IT teams can control and support end users and their accounts from anywhere because they are all connected to the central servers. In a decentralized environment, hardware would be stored across multiple locations, often requiring duplicates. Not only can IT teams navigate software, licensing, and more from a single location, the organization’s hardware is also physically stored in a single location.
This centralization is both virtual and physical. In a centralized network, an organization’s users are connected to a central server storing complete user information and network data. It comes with several benefits compared to a decentralized approach (which are covered in the next section). Centralized IT administration means an organization’s network and technology resources are all stored in a single, central location users and IT administrators alike can access.
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